General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Re: HR email address

Hi, Is it possible for me to get an email address I can use for a reference please?ThanksFran

Resolved! Former EE Employee - BT EIN?

Good afternoon,I am a former EE employee (I left in January 2024) in need of my BT EIN as part of a background check for my new job.Could you please advise me as to how to obtain this information (as well as my P45 if possible)?Thank you in advance

Job Application

I was told in my interview that I was successful and recieved the job however I received an email stating I was unsuccessful was this an error in the system?

Resolved! Donation request

The Seagull Cornaway Lane Fareham PO16 9DB Dear My name is Katie Whitbourn and I am a Team leader at The seagull pub Portchester. Every year greene kin...

Resolved! Hi

I would like to thank the person who helped get my Internet working as I not sure how to get chat back up who helped

Incredible customer service

I just wanted to take a moment to publicly commend Sheila from the Birmingham office for the excellent support she provided to me this morning. When I initially called, I was feeling really annoyed and frustrated due to the broadband outage (which I ...

Payroll number

Hello, I have recently left EE and need to call as I don't think my final payslip is correct.Please could you advise of a telephone number or email address?Thanks

Resolved! Found AirPods

I have found a set of Apple AirPods (well the Dog did) I have tried using the find my app, have contacted Apple and EE and various other suggestions online to try and locate the owner but nothing has worked. very disappointed that Apple & EE are tota...

Big thank you

Massive thanks to Nick from ee customer services Plymouth who managed to sort out a problem that 2 other agents couldn't. Went out of his way to look deeper into the issue, solved it and saved me tonnes of grief

Resolved! Praise

I would like to praise EE and the customer service agent I just dealt with. I work in the customer service business with Ford and Kia as a customer service advisor so naturally I realise how important reviews are. If someone could point me in the rig...