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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 4469 Views
  • 72 replies
  • 16 Helpful

EE Hold Music - March 25

Hi,I’ve looked at the older posts from last year and can’t find the song I wanted… I was on call earlier today and heard a really good song. Anyone know the EE Hold Music playlist as of today? If it helps I was phoning the Broadband Fault team. thank...

geo637 by • Investigator
  • 634 Views
  • 1 replies
  • 2 Helpful

Resolved! Christina from Newcastle

I would like to say a massive thank you to Christina from Newcastle for all her help today ar 8.49pm on the 20/3/2025I would like to say thank you to Christina and what an absolute asset to EEI'm not going to go into to much detail but In the past mo...

Resolved! HR

I’m trying to find contact details for HR please. Do you have an email address or contact number for HR? Thanks

Resolved! Order tracking

I am trying to track an order but every time I click on "Track Order" I get the message:Some internal error occurredE00001: Service Error. User Reference is REF20250318-1739248292976 Has anyone else experienced this? Is there a solution?Thanks

JohnH31 by • Investigator
  • 1123 Views
  • 7 replies
  • 4 Helpful

HR contact

I’m an ex employee and need to get in touch with HR - is there a number or email available?

HR/ payroll team contact

I used to work for EE and I’m having a background check at a new job and I’m needing to provide a contact number for EE HR or payroll team, can anyone help?

Lillyg11 by • Explorer
  • 1215 Views
  • 3 replies
  • 1 Helpful

Pension

I’m an ex T/Mobile employee. Need to find out who was pension provider and if o have/had one 

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