General Chit Chat

Absolutely brilliant customer service

Hi,I really wanted to express how brilliant Sabeya was today , she was very polite, listened to what I had to say and was very helpful in dealing with the issue. I couldn't find a way of contacting EE to give her the great feedback she deserves so am...

How do I delete my account

I want to leave feedback for somebody

Dara F has been helping me to solve some speed issues on my son’s computer. Dara has well and truly gone the extra mile and his service has been outstanding. Please make sure he gets this feedback. He really was terrific.  [Mod edit - removed guides ...

Excellent customer service

I just want to firstly ‘Thank  Jonathon’ from the Wigan call centre, his customer service was exceptional so pleasant , helpful, knowledgeable just 5***** rating really great ☺️

Request for SIM Card Donations to Support Vulnerable Individuals

Good afternoon,I work for a charity that provides technology to help combat loneliness. We support people of all age groups who are lonely for many different reasons, including age, physical or mental ill health and bereavement. We also help individu...

Wonderful staff

Hi. I would like to thank the great staff at the Workington branch. In particular, Jess the manager who was so helpful and knowledgeable when showing us phones.Great manager, great staff, great store!! 

Great Customer Service from Clare

I’ve registered purely to give positive feedback from a call centre staff member today.I was attempting to sort my new upgrade out using the app but became frustrated and found it difficult so I phoned through to speak to someone about it. After a bi...

Great Customer Service from Nick!

I have just become a broadband member after switching  over from Talk Talk (Yuk!) never again will I have to see them.  Thank God!Well today I called in and spoke to (Nick ) and he was bloody Marvelous, he went above and beyond for me.The reason for...