General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Customer feedback

Hi to all.I've been with EE many years and had my first sustained problem with connection issues at home for three days running. I contacted customer service via text app and received fantastic support, the issue was resolved with an hour. I'm so imp...

E-mailing EE

Is it possible to e-mail EE ?

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Positive Feedback!

Unsure how to provide feedback to your teams, for some reason, haven't received a text! Just wanted to pass on a massive thanks to Robert in your Darlington Centre who helped me through my recent upgrade! I faced a few issues with a team based in a d...