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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 4789 Views
  • 78 replies
  • 17 Helpful

EE robbed me at the store Walthamstow

I am in one of your stores and a salesperson of yours stole £100 from me saying that the upfront is £100 and only can pay but cash. I give the money and after I read the contract and it’s say its cero for this phone. I come back to the store and the ...

Oskar0686 by • Investigator
  • 1194 Views
  • 6 replies
  • 3 Helpful

Charity donation request

Hi,I'm currently fundraising for the Alzheimer's Society UK, and looking for donations to use as raffle prizes. Is this something which EE would be able to help with? If so, is there someone I can contact?I do have a letter from the charity confirmin...

roedawn9 by • Visitor
  • 488 Views
  • 1 replies
  • 0 Helpful

Phone bill

My phone was cut off I’ve just paid my bill. How long does it take for service to be restored please?

Chereen by • Visitor
  • 407 Views
  • 1 replies
  • 0 Helpful

Excellent service…

I recently received my iPhone 14 Pro Nax but the settings up process didn’t go quite as smoothly as I hoped. I had to reach out to the technical department at EE for help and the person I spoke to couldn’t have been more helpful, but unfortunately he...

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