2075182members
1360online
1285759posts
Community Activity
EE removing international roaming from plan
Is anyone else shocked that EE have removed international roaming from their plan and not also reduced the price of said plan? Given it was the only reason we picked this plan and my wifes roaming didnt even work whilst on are honeymoon this seems ab...
application error
No matter which browser I use, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". How can this be fixed so I can print my inoice
Smart Meter connot connect to poor mobile signal
I'm with EE, and get a fine connection on phones via broadband wifi. But our smart meter is dumb because we live in a poor network area. Octopus say "Unfortunately, smart meters typically connect through the DCC (Data Communications Company) network,...
Resolved! Promise to pay
Would like to setup a promise to pay many thanks
Changing direct debit
Think someone should finally point this out cause it’s seriously starting to annoy me, ee says if you want to change your direct debit you need to click the top right button and press options that aren’t even there…. as you can see there’s no option...
Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Program keep going of
Why does my tv keep going of especially at the advert time, I have to turn everything off and start again sometime 3 or 4 times a program
What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
DNS Problems
Since yesterday (09/04/2025) afternoon I have been experiencing problems with connection to websites over EE Broadband. I keep getting DNS errors. Sites that have been trying to connect to at the time include BBC News & iplayer, Channel4 streaming. A...
