Hello @Norv23 ,
Welcome to the community,
What rewards are you expecting? Need more information before we can help.
Is this to do with the reward app?
If that is the case, you can check this out yourself, using the rewards app, as it will depend what shops you shop from as to whether you have rewards.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
