Positive Feedback

[AimeeLou97]

I have tried to search for this but can’t find how to do it!

I experienced brilliant customer service over the phone today, where can I leave positive feedback? 

Thanks! 
Aimee 

[James_B]

Hi @AimeeLou97,

Did you receive a survey via text message after your call?

James

[Tj76]

I would also like to leave positive feedback. I haven’t received a survey to complete.

[Chris_S]

Hi @Tj76 Although we do tend to send out surveys, not every call or interaction will generate a survey, if you like, I can send you over a private message and I can take some info and make sure that the advisor that you spoke to get some feedback?

[Tj76]

That’s be great, thanks. I don’t know their name, though. Will there be a record on my account of who I spoke with?

[Ali_A]

Hi @Tj76 
Interactions are logged on the account so we will have the details. When you have a moment please check your community inbox? 

Ali