Missing items from gaming bundle

[Sackitty91]

Hi

o spoke with someone on the phone who told me to email bhneegaming@waibpay.com to ask about the missing game pass and 70 pound we game card that was missing from my bundle but the email has just bounced back.

does anyone know if that’s the right email or if she has given my the wrong one or made a typo? 

[Sackitty91]

spoke with someone on the phone who told me to email bhneegaming@waibpay.com to ask about the missing game pass and 70 pound we game card that was missing from my bundle but the email has just bounced back.

does anyone know if that’s the right email or if she has given my the wrong one or made a typo? 

[Linzi_H · Accepted solution]

Hi @Sackitty91 

Welcome to the community! 

bhneegaming@waivpay.com is the correct email, so it does look different from the one you've sent over above.

Will you try this for me please and let me know if the email delivers?

Linzi 

[Sackitty91]

Hi it’s worked

Thank you 


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[Gutty30]

Hi I have just opened my son’s new Xbox series x bundle that I purchased in September. There is no £70 gamecard in the box and no monthly game pass code what was stipulated in the bundle on purchase.

[Sackitty91]

Hi I suggest giving ee a call I tried  to resolve it on here / via chat and it just cause more issues. The £70 voucher should have come via text and the game pass should be a voucher that they need to sort 


Sent from Sky Yahoo Mail for iPhone