Community Activity

Migrating from BT to EE

Good morning, I am Mike,While speaking with EE mobile on Monday about contract pricing,I was convinced that I should move my broadband package, whichstarted while on the phone, after all the form filling etc., I was toldthat I didn't have to do anyth...

Resolved! How to make a complaint

My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract.  Now she has a landline that cannot accept incoming calls.help and advice needed please 

Resolved! Free gifts

Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch.  Do I wait for a text to be able to claim these? X

NicMc by Investigator
  • 338 Views
  • 8 replies
  • 4 Helpful

EE App accessibility

the EE  App . I issue with the EE app I have Accessibility issue  with my condition. I can’t read or spell very well and just wondering if this EE mobile board band app can support. Apple.  Accessibility Access so I can access. Speak Screen  an. Spea...

Luke-59 by Contributor
  • 20 Views
  • 1 replies
  • 0 Helpful

ee top up Vesta

1 May received text from 150 telling me I had used 80% of minutes allowance.I only call with wifi calling.1 May received text from 'EE' thanking me for topping up. Bank notified me of ee Vista payment.6 May no top up has been applied, no service avai...

Resolved! Unable to view bill in online account

Hi I am unable to view my bills online. When I log into the account and click 'Manage' and 'Bills and Payments' it doesn't do anything. I need to view and print the bill for VAT purposes. I have tried various browsers, on mobile and PC. So far nothin...

ccccc2024 by Investigator
  • 717 Views
  • 18 replies
  • 3 Helpful