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Hi how do I leave feedback for an employee

LittleLisa3
Explorer

Hi how do I leave feedback for an employee, I spoke to Harkesh today via the chat option on the app and he was excellent! Very helpful and polite and was helpful in finding a solution to my issue

8 REPLIES 8
Schockwave
EE Community Star
EE Community Star

Hello @LittleLisa3 ,

 

Welcome to the community,

 

II am sure that one of the members of staff in the community will be able to pass this on.

 

@Leanne_T , @Christopher_G , can you pass this on?

 

@LittleLisa3 , it would be helpful if you know who you spoke to via chat, I always find customer service helpful, thank you for this.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Hi,

Yes his name was Harkesh.

Absolute credit to your team! 

Many Thanks!

Christopher_G
EE Community Support Team

Thank you so much for coming to the community to share you experience, @LittleLisa3. 🙂

 

I'll do my best to pass your comments on to Harkesh.

 

Chris

Garyvass
Visitor

Hi would like to say a big thxs to molly in technical support  would went above and beyond and had plenty of patience for me. I thought she left me in the dark but I was wrong. Thxs again 

Rky
Prodigious Contributor
Prodigious Contributor

I also love EE customer support as compared to other operators’ customers services. EE is excellent service provider having excellent employees. ❤️

Best Regards,
Raj
Katie_B
EE Community Support Team

Hi @Garyvass.

Thanks for coming here and sharing this feedback for Molly. 

Did you receive a text survey following your calling?

Katie

I just wanted to leave some feedback for Leonardo who have been giving great information and been very patient. Definitely deserves praise from his management. 

 

Katie_B
EE Community Support Team

Hi @JBSwe

Thanks for coming here and leaving this feedback. 

Do you know what department Leonardo works in?

Did the agent provide you with there full name?

Speak soon, 

Katie