18-12-2025 06:53 PM
This morning a guy whose name I don’t remember, led me through connecting my lost broadband. I am 79 years old, and his patience and consideration was amazing. I eventually accidentally cut him off, and couldn’t reconnect with him. I sorted it because of his guidance. I dearly want to thank him.
19-12-2025 10:59 AM
Hi @PhilCPO6
Thank you for taking the time to get in touch to tell us about your experience with one of our guides.
After the call cut off, did you get a text to your phone asking you to rate your experience of your conversation?
Chris S
19-12-2025 12:14 PM
19-12-2025 12:42 PM
No worries @PhilCPO6
I really appreciate you getting in touch with us anyway.
I hope you have an amazing Christmas.
Chris S