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Hi. Thanks.

PhilCPO6
Explorer

This morning a guy whose name I don’t remember, led me through connecting my lost broadband. I am 79 years old, and his patience and consideration was amazing. I eventually accidentally cut him off, and couldn’t reconnect with him. I sorted it because of his guidance. I dearly want to thank him. 

3 REPLIES 3
Chris_S
EE Community Support Team

Hi @PhilCPO6 

Thank you for taking the time to get in touch to tell us about your experience with one of our guides.

After the call cut off, did you get a text to your phone asking you to rate your experience of your conversation?

Chris S

No. You can’t have everything 🥳.
Sent from my iPhone
Chris_S
EE Community Support Team

No worries @PhilCPO6 

I really appreciate you getting in touch with us anyway.

I hope you have an amazing Christmas.

Chris S