Community Activity
Sky to EE switching offer
HiI’ve switched from Sky to EE broadband due to the £300 switching offer. The switching team are asking for a pdf final bill from Sky but I don’t receive bills like that - I’ve sent them the email that Sky sent me with the Early termination charges a...
WF13 location
Hi since last Thursday EE coverage been really poor blackspotting no steady coverage nothing loads up. I have to put my home WiFi on to get messages or calls just can't get good signal and been fine since we moved to area haven't had any issues till ...
Services haven’t been restored
My phone line was restricted on the 22nd of April, spoke to someday and there had been an error made with my payment plan. I’d paid the bill on the 13th so was confused but thought it was all sorted. The Barr was lifted and everything was fine till T...
Finland -EE mobiles no longer working in Finland & 150 calls do no work!
I spend a lot to time in Finland for work and am in Finland currently. I have been using my personal EE phone and my EE work phone in Finland with no issues for several years. I get regular texts from EE on both phones to say 'while you are in Finla...
Charge for returned router
EE have issued an £85 charge to my account for not returning the router this was returned promptly using their label and packaging provided! after 2 months the receipt was chucked away as assumed it was all good! this was immediately sent back in the...
Resolved! Removing age restrictions
Xbox game pass still subscribed after account cancellation
Hi,I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.How can I get this cancelled full...
Resolved! Disable Voicemail on Landline
Like many others it seems, I am trying to disable voicemail for my elderly mother. It causes serious problems when people assume that because they left a message it will be listened too. I am guessing that the people who create these systems don't h...
MOBILE DATA ERROR
PAYG PHONE, IPHONE 5S, VERSION 12.5.7 SHOWING NO SERVICE, CANT MAKE OR RECEIVE CALLS OR EVEN TEXTXAND GET THIS ERROR MESSAGEmobile data upload failed, your iphone cannot make and receive calls or access mobile data until it has been updatedWON.T UPD...
Sorry, it looks like there are no suitable plans available for this device
So here I am again - I have 5 plans (4 phones and a SIM plan) and I am trying to review offers for upgrading the SIM to a phone plan and once again I get this message - this has happened the last 4 times I have tried to upgrade online over 3 years so...