Community Activity

EE broadband and your own router

Just upgraded my full fibre broadband from BT to EE and I use my own router directly plugged in to the ONT.when I was on BT I had to use the details below on my router settingsUsername - bthomehub@btbroadband.comPassword - BT Does this need to be upd...

-Batman- by Established Contributor
  • 7 Views
  • 2 replies
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Faulty Phone

My battery has lately been terrible and also the phone will freeze every time. Right now I am typing this message on my iPad. My pixel 8 pro has refused to power ON. I have tried to hard reset three times this week. My contract still runs to December...

Tracking order

I placed my order and I went to go try track it but I only have the xko number and nothing else.i enter that information and my email it say’s tracking timed out….

Roseyy by Visitor
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  • 1 replies
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Changing phone plan

Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app? 

1ttt by Visitor
  • 11 Views
  • 1 replies
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Google phone, locked out

Really need help. My google pixel 7 has keeps asking for my password butit looks different to ever before. If face recgnition doesnt work it usally comes up as like a phoe dial block with number to enter my pin. this however is coming up with a full ...

susanEm by Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Roaming not working

I arrived on the 13th and get no network? I have spend cap of 20 pounds before I left the UK. Why can't I get no calls or make calls.  

Call from EE a scam?

Hi, got a call from someone claiming to be from EE feedback department asking if I’m having trouble with network, which I am. Promised me a new sim and half price bill. Took my details and then I became suspicious. Anyone else has had this experience...

WiFi

WiFi on my mobile works if I am at home but otherwise says not connected.  Not had this problem before.  How do I fix this please?  Mobile phone signal states good thank you for your help regards Leigh