06-12-2025 09:49 AM
Hi
Having just spoken to Sam (male) from CS he was an absolutely joy to speak to in helping both me and my wife's change of plan.
He was polite ,friendly and above all knowledgeable and helpful.
He is without doubt a credit to EE Customer Service
06-12-2025 12:20 PM - edited 06-12-2025 12:20 PM
Hello @Airtanker1.
Thank you so much for coming here and letting us know about your recent interaction with our agent Sam.
Did you receive the option to leave a survey following your call? if yes, I would absolutely recommend completing this as it will go straight to Sam and Sam's manager.
If not let me know and I can reach out in private to grab some more details from you to pass this on.
Speak soon,
Katie
06-12-2025 12:21 PM
06-12-2025 12:23 PM
That's OK @Airtanker1.
When you have a moment please check your community inbox.
Speak soon,
Katie 🙂
06-12-2025 12:28 PM
Where is this please
06-12-2025 12:29 PM
If you tap this link HERE @Airtanker1.
Katie