I would like to pass on my sincere thanks to Phillipa who helped me to find a great deal on an upgrade to my current plan. She was so thoughtful and tried so hard to get the most suitable deal for me at a price I am happy with. After being with EE for over 20 years it was lovely to feel valued as a loyal customer and she seemed to genuinely care about offering great customer service. Thank you Phillipa, I wish all customer service agents were as pleasant to talk to as you are, keep up the great work.
