26-08-2023 11:37 AM
Hello, I was wondering if there's any way to leave feedback on the service I was provided two days ago and give my compliments to Jason H and his manager. Not only was he extremely helpful but he also helped me out with saving some money on my end. I couldn't be more grateful to him and his manager.
Unfortunately I did accidentally delete his message with his name and so I had to contact EE messaging to get his name and the agent, Deepak, whom I spoke to was extremely helpful.
I'm fortunate to have never had any issues at all with EE and would love to express my gratitude to the whole company! Thank you again to everyone whom I've contacted recently!
Solved! See the answer below or view the solution in context.
26-08-2023 01:17 PM
26-08-2023 01:09 PM
Hello @LouiseC8.
Thanks so much for taking the time to come here to leave such lovely feedback for Jason.
The message which you deleted did this contain a survey?
Speak soon,
Katie
26-08-2023 01:11 PM
Hi, Katie. Thank you for the reply! But no the message didn't contain a survey I'm sure.
26-08-2023 01:12 PM
Thanks for confirming @LouiseC8.
Are you aware what department you spoke with and what location?
Katie
26-08-2023 01:16 PM
I'm not sure of location, but it was the Upgrades department. I do know he was Welsh of that helps any.
26-08-2023 01:17 PM