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Compliment an Agent

LouiseC8
Investigator
Investigator

Hello, I was wondering if there's any way to leave feedback on the service I was provided two days ago and give my compliments to Jason H and his manager. Not only was he extremely helpful but he also helped me out with saving some money on my end. I couldn't be more grateful to him and his manager.

Unfortunately I did accidentally delete his message with his name and so I had to contact EE messaging to get his name and the agent, Deepak, whom I spoke to was extremely helpful. 

 

I'm fortunate to have never had any issues at all with EE and would love to express my gratitude to the whole company! Thank you again to everyone whom I've contacted recently!

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @LouiseC8

Perfect, when you have a moment please check your community inbox. 

Katie

View solution in original post

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @LouiseC8

Thanks so much for taking the time to come here to leave such lovely feedback for Jason. 

The message which you deleted did this contain a survey?

Speak soon, 

Katie

Hi, Katie. Thank you for the reply! But no the message didn't contain a survey I'm sure.

Katie_B
EE Community Support Team

Thanks for confirming @LouiseC8

Are you aware what department you spoke with and what location?

Katie

I'm not sure of location, but it was the Upgrades department. I do know he was Welsh of that helps any. 

Katie_B
EE Community Support Team

Hi @LouiseC8

Perfect, when you have a moment please check your community inbox. 

Katie