26-07-2024 10:52 AM
Hello,
I have just come off the phone to a staff member who showed exactly what customer service is. She was polite, friendly, and most important, she knew what she was talking about. Unfortunately I didn’t get her name, but I really hope you can find it somehow. She is calling me back next Thursday to ensure I got my booster and she wants to run through the set up to ensure it has been done right. I’d be happy to give more details in order for you to find this wonderful lady!
Honestly, it was a breath of fresh air!!
26-07-2024 12:19 PM
Hello @Caroline1235.
Welcome to the EE Community.
Thanks for coming here and sharing your recent experience with us.
Did you receive a text survey after speaking with the agent?
Katie