Xbox game pass

[Amlalley81]

I am trying to get the xbox game pass ultimate on my ee account but when I go to do things it says there is an error on their end and it's every time I do it, it says to open menu and plans but I can't find that option, please can someone help me 

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[Daniel-S]

Hi @Amlalley81,

If you're trying this on the app can you try a web browser instead?

Thank you

Daniel-S

[Amlalley81]

I have tried on the app on through the link ee sent me and on the website but getting the same issue 

[Daniel-S]

Thank you @Amlalley81,

Is your broadband service up and running and have you paid your first bill?

Thank you

Daniel-S