Xbox game pass bundle not working

[Larry200202]

I’m paying £31 a month for the Xbox series x and a gamepass that I can’t even use and I’ve contacted the support team on 3 different occasions, tried every thing the forums say and have been sent to Microsoft 2 time and to no avail , this has been going on since February 12 , can someone help me because I’m getting fed up of not getting something that I’m paying for 

[Leanne_T]

Hi @Larry200202

Thanks for coming back to the community. 

Did you receive a text to set up the Game pass? 

What happens when you try and use the Game Pass? 

Thanks. 

Leanne

[Larry200202]

I have used the code provided and have tried to use the link sent by the support team several times (this link 

http://ee.co.uk/xbox)

whenever I go back on the link it says there’s nothing to activate

[Christopher_G]

Thanks, @Larry200202

I've sent you a private message to get some more information from you.

Please have a look and get back to me.

Thanks

Chris