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X box gaming pass

Vphillips56
Investigator
Investigator

Hi I have purchased the x box series a with the ultimate gaming pass and have not been sent a code I received the x box well over a month ago now?

8 REPLIES 8
James_B
EE Community Manager
EE Community Manager

Hi @Vphillips56,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to resend the text if you get in touch.

Thanks

James

Vphillips56
Investigator
Investigator

Hi I still haven’t received a code and I’m gifting this to my son on Christmas Day can you please tell me how to get the code it’s been over a month now

Vphillips56
Investigator
Investigator

Hi Leanne I’ve been waiting over a month now for the gaming pass code ? How can I obtain this please ?

Christopher_G
EE Community Support Team

Hi @Vphillips56

Did you order an Xbox from EE or is the Game Pass part of your phone plan?

Chris

Jon_K
Former EE Employee

Hi @Vphillips56.

You should receive this between 15-30 days after receiving your order.

If you still don't have a code, can you try visiting www.ee.co.uk/xbox and follow the steps.

Jon

Ordered from EE code was meant to be with me within 7 days ordered and received beginning of Nov

Christopher_G
EE Community Support Team

OK, thanks @Vphillips56.

Could you try this Game Pass Ultimate link?

Chris

Vphillips56
Investigator
Investigator

It brings up 404 not found 

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