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Scratched a ps store £50 voucher and the first 4 characters over scratched off

Daniel4001
Visitor

Hi, I got 4x £50 ps store vouchers with the ps5 I got today but when scratching off to reveal the code it over scratched the first 4 characters an now I can not read the code ?

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Daniel4001 

Welcome to the community.

I'm sorry to hear that. I would suggest speaking to our Mobile Care team to see if they can look into this for you.

Chris

Hi 

 

I recieved 4x £50 gift cards and none of them have an area to actually scratch off and I don’t see a 12 digit code anywhere on the card, any help would be appreciated 

Katie_B
EE Community Support Team

Hi @Charliek12

Welcome to the community. 

Could you please drop me private message with a photo of the card?

Katie