Ps5 bundle

Andygal · ‎01-12-2023

Hi just purchased ps5 bundle with 2 years free premium tier got 4×£50 gift cards but premium tier is priced at £119.99 a year so how can a redeem 2 gift cards for 1 year without having to pay extra can someone please advise

Leanne_T · ‎02-12-2023

Hi @Andygal

Thanks for coming here.

Please see ourPS5 Disc Edition Gaming Bundle with 24 months PS Plus Extra | EE, within the Redemption Instructions for full details.

Leanne.

Northerner · ‎02-12-2023

Hi @Andygal

Sony recently increased the cost of all their plans. The offer is for extra not premium which is £99. But I would recommend the top tier (I have that one) but you can upgrade later if you want.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

DannClose · ‎14-12-2023

Hello, im also in the same situation as @andygal.

The 4 x £50 vouchers aren't enough to cover the whole of the subscription promised, whats going to be done to fix this? I bought the ps5 with a Premium membership, the redemption instructions also say its premium but it won't let me get premium as their isn't enough gift cards?

Leanne_T · ‎14-12-2023

Hi @DannClose

Thanks for coming to the community.

If you give us a call on 150 our mobile guides will get this looked into for you.

Leanne.