@Ra66 You can only purchase from the add to plan store if you’re an EE contract customer and have had that contract over 30 days and are under 17 months of having that contract. If you fall within this category the item if in stock is then sent out with 3-4 days.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
