Hi. I have just ordered Lenovo Legion go steam 24 month bundle with data pass only. In the specs sheet it is saying it comes with Z1 extreme chipset 16gb ram 1tb HD. I have contacted EE rep on Facebook and they confirmed it is z1 extreme chip. My confusion is that it also says in spec sheet that it comes with windows 11 but it is supposed to be a steam version. It also says it comes with carry bag and controllers stand ( only the older legion go came with it). When checking Lenovo website there is no such a spec of steam versions. Z1e only comes with 32gb ram not 16gb. Now I'm worried I will receive the older version or even worst the z go chipset. Tried to speak to someone on EE chat but I'm waiting for reply already few hours so I guess they will not respond at the end. I guess I will wait for it to come and hope specs are written on the box so I can return if incorrect. What do you guys think?
@Darius1212 I'll feed this back as the specs list does seem a bit unclear as to the exact model that this comes with.
You have 14 days to change your mind on any online purchase, so if you aren't happy with what does come, just give our team a call and we can arrange a return via courier.
Any update? I ordered the exact same model as you on the 15th August. And since then, it is just saying awaiting dispatch. I'm guessing they have realised the error on their description.
I have received DPD text message saying they expect the package from EE. On the DPD website itself saying we have a package on its way to local depot but on EE website under orders it is saying preparing for dispatch so I'm not sure which one is it.
Same here mine arrived and it's just a 1tb version of the Z2 Go. I really wanted the Z1 Extreme as advertised so I've lodged a complaint. Plus there was no charging dock or carry case as advertised too.
Return request send. 72 hours to respond and another 5 to 7 working days to receive return envelope and you have only 14 days to return. Quite poor if you ask me. Looks like they are trying to make return process as hard as possible so either you give up or miss deadline. Very disappointed in EE
