28-07-2022 11:31 PM
Hi there,
I ordered a xbox series s gaming bundle and I received it on the 6th July 2022 and I am still waiting for my xbox code.
29-07-2022 08:11 AM
Hi @purpledarkness5
Thanks for posting on the community.
Are you able to redeem your pass at ee.co.uk/xbox?
Speak soon 🙂
Leanne.
29-07-2022 10:16 AM
No because I didn't get a code.
29-07-2022 10:20 AM
What happens when you click the link and enter the mobile number?
29-07-2022 11:14 AM
I tried to open the link but it's not activeed no more
29-07-2022 11:35 AM
Thanks @purpledarkness5
In this case, please call us on 150 and the team will help you get this set up 🙂
06-04-2023 05:58 PM
Hi there, I ordered a xbox series s gaming bundle and I received it on the 6th July 2022 and I am still waiting for one more xbox code.
07-04-2023 07:02 AM
Have you spoken to our mobile care team on 150 to get this looked into?
10-04-2023 11:51 AM
Yes last year but I only got 1 year membership pass, but the membership is 2 years pass
11-04-2023 07:51 AM
Our Mobile Care team will be able to look into this if you give them a call on 150.
Chris
