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Does the EE SmartHub (Black) Firewall work

Hello everyone, I have just moved from BT to EE. Over the weekend BT collected their router which I really wanted to keep as iit had more configurable settings than the EE device, unfortunately the wanted £50 for it. Anyway, the EE router is installe...

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Data usage

Hi, all the lines on my account have received the below message. Each line is showing that the full amount data usage has been used which isn’t the case and all lines will reset on the 24th may.Hi from EE. Heads up - we've noticed your phone usage is...

Internet Speed confusion

Hi,One my street almost all houses have 1.6Gb's speed option but for some reason mine and a small group round mine can only go to 66Mb's surely this must be wrong?Literally 3 doors down one way and 4 doors down the other way can both get 1.6Gb's but ...

Micky_D by • Visitor
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  • 3 replies
  • 0 Helpful

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by • Investigator
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  • 4 replies
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