19-11-2020 08:05 AM - edited 10-12-2021 09:12 AM
**UPDATED** We've added some extra information to cover some more frequently asked questions
You can order accessories on Add To Plan, which lets you buy new kit, and spreads the cost across your monthly EE bills over the next 11 months. It doesn’t cost you any more – there are no fees and no interest, and it’s not just for pay monthly mobile plans either. 4GEE WiFi and tablet plan users can benefit too.
Find out more about Add To Plan >
Here’s some helpful information of what to expect if you ordered one.
When the PS5 is out of stock, you can register here to get notified when it is available to order again.
You are able to order if you are an existing EE customer within the first 17 months of your contract and are eligible to take Add to Plan (please note, not available at time of upgrade).
No, the PS5 is only available to buy online through the online shop
When you place your order online you will see an on-screen message like the one below with an xko number
You will also get an email about your order which will look like the below
If there are any problems with your order you will be contacted directly.
You will be kept up to date with your order by regular weekly messages, no need to call.
Your payment will not be taken straight away, so no need to check your bank account. It will be taken when your PS5 order is being processed on your account.
Yes, we are selling various packages of games, controllers and consoles.
You will get free Monday to Friday delivery as standard on all online orders and will receive a notification when it is out for delivery.
DPD – our courier partner, will send you a text the day before your EE order arrives to confirm delivery for the following day. The message will also include options to change and track your parcel on DPD’s website.
A further message will be sent on the day of delivery advising the 1 hour slot in which your delivery will be attempted, again this message will include options to change and track your parcel.
If you wish to cancel your order, please call us on 150 to do so.
Are you excited about getting your hands on one?
Tell us what games you are looking forward to playing in the comments by tapping “Reply” below.
Solved! See the answer below or view the solution in context.
26-11-2020 10:00 AM
😂With that login this time tomorrow is in fact 2 days away because I have to count all of Friday
26-11-2020
10:01 AM
- last edited on
26-11-2020
10:03 AM
by
DanielPA
Craig David was lying to us all along! 7 days!
26-11-2020 10:01 AM
* logic
26-11-2020 10:03 AM
Im sticking ton8 days..whose going to sue me.🤣🤣🤣🤣
26-11-2020 10:04 AM
@topshams let's take in to account that it's almost December which means it's almost next year so the great news is we all got our PS5s last year......
It's hard to argue with the universe and the orbit of the earth but since manage to find a way. Either that or their educational standard was not very high.
26-11-2020 10:05 AM - edited 26-11-2020 10:07 AM
It's obvious @Tiler77 was "trying" to be funny and trolling. Clearly didn't work out as he/she planned and has really embarrassed themselves there haha. I feel embarrassed for them! Bless their little cotton socks.
26-11-2020 10:05 AM
If your waiting for something, the normal week of 7 days seems to multiply by 10 😂😂
26-11-2020 10:07 AM
@Perry1710 with this post I'm dropping the subject.
26-11-2020 10:10 AM
@thefraggle79 Me too 😂
26-11-2020 10:15 AM
I hate working these 8 day wks what say u🤣🤣