Good morning, afternoon. I would like to ask you to explain the benefits of Game Pass Ultimate. Because it is an additional benefit to the contract. By the 100th birthday I was getting a new phone and the contract included an extra GPU option and the agent told me that this was an option for the entire contract which was valid for me. Today, after activating the GPU on my child's Xbox console, it is only valid for 1 month, and if I want it longer, I have to activate it and the cost is 12 pounds. I'm sorry, why is it like this if it was supposed to be for the entire contract?
