Got a ps5 bundle

[Josh271]

So I got a ps5 at the weekend with the 2 years of premium and I was told I would get a £70 gift card as they don’t have games in store anymore and I still haven’t been sent a code to redeem which is what I’ve been told will happen 

[Katie_B]

Hi @Josh271. 

Thanks for coming here. 

Did you purchase your PS5 in store?

Was it a store agent who advised you would receive a gift card?

Katie

[Josh271]

Yeah I went into the Warrington store and he did tell me I’d get a gift card as “they don’t hold games in store anymore” but that’s about as much as I’ve gotten so far and when I text GAMECARD to 150 nothing happens 

thank you 

[Katie_B]

Thanks for getting back to me @Josh271. 

I'd recommend getting back in touch with your local EE Store so they can confirm the process for you. 

Kati

[Josh271 · Accepted solution]

I went into store this afternoon and one of the workers was very helpful and put a code I needed to text into my phone even he said I would’ve had no chance because a customer will never know that code