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Free Games pass Ultimate

CarlG12
Visitor

I pay Microsoft monthly for Games Pass Ultimate, I have just taken out EE Fibre and EETV I have received a message saying I receive 12 months free XBox Ultimate.

 

Do I need to cancel my existing pass with Microsoft or does the free one from EE just automatically update this for 12 months.

1 SOLUTION

Accepted Solutions
Paddy-B
EE Community Support Team

Hi @CarlG12,

Thank you for posting. You don't need to cancel your existing Game Pass with Microsoft. The Game Pass with EE will take over the existing pass. Once the 12-month expires it will revert to as it was with Microsoft.

Thanks,

Paddy

View solution in original post

1 REPLY 1
Paddy-B
EE Community Support Team

Hi @CarlG12,

Thank you for posting. You don't need to cancel your existing Game Pass with Microsoft. The Game Pass with EE will take over the existing pass. Once the 12-month expires it will revert to as it was with Microsoft.

Thanks,

Paddy