08-04-2024 03:50 PM
I pay Microsoft monthly for Games Pass Ultimate, I have just taken out EE Fibre and EETV I have received a message saying I receive 12 months free XBox Ultimate.
Do I need to cancel my existing pass with Microsoft or does the free one from EE just automatically update this for 12 months.
Solved! See the answer below or view the solution in context.
09-04-2024 12:16 PM
Hi @CarlG12,
Thank you for posting. You don't need to cancel your existing Game Pass with Microsoft. The Game Pass with EE will take over the existing pass. Once the 12-month expires it will revert to as it was with Microsoft.
Thanks,
Paddy
09-04-2024 12:16 PM
Hi @CarlG12,
Thank you for posting. You don't need to cancel your existing Game Pass with Microsoft. The Game Pass with EE will take over the existing pass. Once the 12-month expires it will revert to as it was with Microsoft.
Thanks,
Paddy