15-10-2026 10:22 AM
I ordered an Xbox bundle with a £70 gamecard and the Xbox was delivered 2 days ago and it’s now past the 48 hour mark and still no gamecard delivered to me by text or email. I’ve tried getting through on phone lines but as I don’t have an EE mobile it won’t let me speak to an advisor. Any help would be appreciated
Solved! See the answer below or view the solution in context.
15-10-2026 03:24 PM
Welcome to the Community, @Harvey03
If you have a query about a purchase from our online tech store and you're not a mobile customer, you can get in touch with our dedicated team on 0800 079 0062.
You can also find out more details here:
EE Tech orders including accessories and SIM-free handsets | Orders And Returns Help | EE
Peter
15-10-2026 03:24 PM
Welcome to the Community, @Harvey03
If you have a query about a purchase from our online tech store and you're not a mobile customer, you can get in touch with our dedicated team on 0800 079 0062.
You can also find out more details here:
EE Tech orders including accessories and SIM-free handsets | Orders And Returns Help | EE
Peter