EE Game Card

Chonkywalrus · ‎08-09-2025

I need help getting my £70 game card. Bought the Xbox bundle in store, who said it would be 24 hours before I got the text.

then after 24 hours I was asked to wait a further 48

now today I have been told it will be 14 days in case I try to scam them and return the Xbox.

Nowhere was it advertised before purchasing that I would have to wait 14 days.

can someone help me get my code as 14 days is just ridiculous

XRaySpeX · ‎08-09-2025

You won't! You cannot claim the freebie before 14 days after purchase. This is because up until then you have a statutory cooling-off period during which you could take advantage of & return your device. No one would want to send out a free gift until they are sure of the sale of the main product.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chonkywalrus · ‎08-09-2025

Can you send a link to where it says the game card is only available after 14 days?

as I said already said, men in the shop said 24 hours, support chat said 48 (72 from purchase). Now 7 days after purchase they say 14 days.

thanks