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Changing game pass email

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Riddle7304
Visitor

‎03-02-2025 09:50 AM - edited ‎03-02-2025 10:21 AM

Hello I've selected game pass as my extra but it's linked to the email on this account. Is there a way to change the email address so it's linked with my daughters xbox account. Thanks tom 

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Alex_H
EE Community Support Team

‎03-02-2025 12:01 PM

Hi @Riddle7304,

Welcome to the EE Community

Once you have completed the sign-up/activation process of the Xbox Game Pass Ultimate, it is not possible to change the Microsoft account you have activated it on.

If you wanted to change the Game Pass to another Microsoft account, you would need to remove the pass as your extra and wait for it to cancel, then re-add it afterwards and go through the setup process at ee.co.uk/xbox again and use the Microsoft account you want.

Alex
 

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Alex_H
EE Community Support Team

‎03-02-2025 12:01 PM

Hi @Riddle7304,

Welcome to the EE Community

Once you have completed the sign-up/activation process of the Xbox Game Pass Ultimate, it is not possible to change the Microsoft account you have activated it on.

If you wanted to change the Game Pass to another Microsoft account, you would need to remove the pass as your extra and wait for it to cancel, then re-add it afterwards and go through the setup process at ee.co.uk/xbox again and use the Microsoft account you want.

Alex