Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Backbone controller

Curry2212
Explorer

‎21-07-2024 11:09 AM

Has anyone had a problem with the backbone controller not long after getting it? I can’t find anywhere on the EE site to speak to someone about returning/replacing it

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎21-07-2024 01:49 PM

Welcome to the EE Community, @Curry2212 🙂

Did you purchase it outright via the EE online store, or on Add to Plan?

When did you receive it?

James

0 Helpful
Curry2212
Explorer
In response to James_B

‎21-07-2024 02:40 PM

Thank you,

it’s added onto my plan, it was the end of march I got it

thanks

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Curry2212

‎21-07-2024 03:22 PM

Hi @Curry2212,

Please get in touch with Customer Care on 150 who can help you with making a claim under warranty.

James