21-07-2024 11:09 AM
Has anyone had a problem with the backbone controller not long after getting it? I can’t find anywhere on the EE site to speak to someone about returning/replacing it
21-07-2024 01:49 PM
Welcome to the EE Community, @Curry2212 🙂
Did you purchase it outright via the EE online store, or on Add to Plan?
When did you receive it?
James
21-07-2024 02:40 PM
Thank you,
it’s added onto my plan, it was the end of march I got it
thanks
21-07-2024 03:22 PM
Hi @Curry2212,
Please get in touch with Customer Care on 150 who can help you with making a claim under warranty.
