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£50 game card

kayleighoddy
Explorer

only just realised ive not recieved my £50 gamecard that should of come with my meta quest 3 how do i get it please 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @kayleighoddy 

https://ee.co.uk/help/gaming/redeeming-an-ee-gamecard

We'll send you a text after you buy an EE GameCard, asking you to reply. When we get your reply, we’ll send an EE GameCard long code and a unique 4-digit PIN. You’ll need to use both to redeem the card at the EE Game Store.

We try to send codes as soon as possible, but if you haven't got your EE GameCard code after 2 working days, text EE GameCard to 150.

if not you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @kayleighoddy 

When did your order arrive?. 

You normally receive a text within 14 days. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

15th September only just thought about it as its a Xmas present 

Northerner
EE Community Star
EE Community Star

Hi @kayleighoddy 

https://ee.co.uk/help/gaming/redeeming-an-ee-gamecard

We'll send you a text after you buy an EE GameCard, asking you to reply. When we get your reply, we’ll send an EE GameCard long code and a unique 4-digit PIN. You’ll need to use both to redeem the card at the EE Game Store.

We try to send codes as soon as possible, but if you haven't got your EE GameCard code after 2 working days, text EE GameCard to 150.

if not you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.