25-09-2024 09:46 AM
seems like a few other people have this issue with EE. The shop section is just completely blank when trying access and upgrade... i cant access any deals online. tried various different actions on different devices always the same.
25-09-2024 03:24 PM
Hi there @joeychaps1231
Thanks for coming here 🙂
If you have tried other devices and browsers, this would need to be looked into for you. To do this please call us on 150 and the team will be happy to help.
Thanks.
Leanne.
27-01-2025 05:06 PM
I am also having this problem.
I can't access the upgrade area or shop, page just loads with nothing displayed but the navigation.
I have tried multiple browsers and Its been like it for a couple of days.
28-01-2025 08:23 AM
Hi @shrekno1,
Welcome to the EE Community
If the issue is occurring with the upgrades section across multiple browsers and the app, please reach out to our team on 150 so they can have a look at your account to help get the issue resolved.
Alex