Your program fills in my address incorrectly and I can't change it.

[paulclay19]

Your program fills in my address incorrectly and I can't change it. 

[Chris_B · Accepted solution]

@paulclay19   You can not change it as you are registered as an account user not the account holder.  You need to change your user status first.  

[Leanne_T]

Hi @paulclay19

Thanks for coming here 🙂

You should be able to change to the bill payer under the 'manage numbers' section of your My EE account. This will give you access to change the address. 

Leanne 🙂