Why won't you sell me more data?

[Tuesdaywhistler]

Why is our SO difficult to buy more data?

"You need to turn off your wifi." I HAVE TURNED IT OFF!

"Reload this page." I HAVE!

All I want to do is buy more data and you won't let me!

[Katie_B]

Hello @Tuesdaywhistler. 

If you are unable to add more data via self serve please give our customer care team a call who will be happy to help.

Katie