Why do keep changing the app

[Leanne_T]

Hi @Kev7725 

Thanks for coming here. 

Can you access your EE app this morning? 

Has the app layout changed and you need help finding details? 

Leanne.

[Chris_B]

@Kev7725  This happens because the app is a portal to your account and it’s not the app that’s down it’s your account that is offline so the portal access to your account doesn’t work.   App updates occur when you install that update from the app/play store