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Dobby009
Visitor

‎12-05-2026 01:32 AM

I need my utility bill urgent but app and online login not working 

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1 SOLUTION

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Debbie_G
EE Community Support Team

‎12-05-2026 09:45 AM - edited ‎12-05-2026 09:57 AM

Hi @Dobby009.

Welcome to the community.

I’m sorry to hear you weren’t able to log in to the app or the website to make a payment. Are you still experiencing this issue today?

You can find more information on the different ways you can pay on our Pay your EE Mobile or broadband bill Help page.

Debbie

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Debbie_G
EE Community Support Team

‎12-05-2026 09:45 AM - edited ‎12-05-2026 09:57 AM

Hi @Dobby009.

Welcome to the community.

I’m sorry to hear you weren’t able to log in to the app or the website to make a payment. Are you still experiencing this issue today?

You can find more information on the different ways you can pay on our Pay your EE Mobile or broadband bill Help page.

Debbie