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MartinJevons
Visitor

‎26-12-2022 08:27 PM

I've had my account for over 20years, now it's telling me I'm not the account holder. Crap system

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎26-12-2022 09:12 PM

Hi @MartinJevons 

This is becase you set your online account up wrong. 

Log into your online account Menu - Account Settings - Manage Numbers change your settings from user to bill payer.

Thanks 



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