01-08-2022 10:14 AM - edited 01-08-2022 10:16 AM
One little tap for complete control and all the help you need
When life’s moving fast, you need a super-speedy way to manage your account and get help. And with the all-new My EE app, you’ve got just that. It gives you the power to look after your EE account, quickly and easily. It gives you a more personalised experience and it’s got a brand-new look and design that makes it easier to find what you need the second you log in.
The new My EE app also helps you get more from EE, making it easy for you to find the best deal that suits you, understand when you are eligible to upgrade and with access to exclusive offers, you’ll not only save money but time as well– Result!
And that’s not all. With our new Rewards area, you’ll be able to enjoy awesome perks and the chance to win money-can’t-buy experiences. There’s even more great stuff from exclusive partners coming your way in 2023, too.
On top of all that, we’ve simplified all the great content and functionality within the app to make it quicker and easier to use than ever before.
Welcome to the new My EE app, the simple way to manage your account and get help pronto.
What has improved in the new My EE App?
A brand new look and design that makes it easier to find what you need the second you log in.
We have made it much easier to access the EE Shop. With this, we can offer you a better experience for Upgrade, Additional line & SIM Only journeys. Once in this space, you will benefit from the newly designed experience
‘EE Up’ experience is now simply ‘Rewards’, the place you can access all those lovely little extras
When can I download the new app?
If you have enabled auto updates on your app then, once this version has been rolled out to you, you will log in and see the new experience. If you have not enabled auto-updates, we will provide you with a few prompts to update the app
13-02-2023 07:54 AM
Good morning @cogsinister.
Welcome back to the community.
Are you experiencing issues with the app?
Is there anything we can help with?
Katie