14-09-2025 09:52 AM
Solved! See the answer below or view the solution in context.
02-02-2026 08:55 PM
Off topic but does your EE app and the website work properly for you. I keep getting error messages since I switched from BT to EE a few weeks back.
02-02-2026 08:56 PM
So it's been nearly 10 days since I took this advise and made a complaint. Guess what, I have not heard back and the EE app and website still isn't working. Jokers you lot. Absolutely disgusting company.
03-02-2026 08:45 AM
Hi @Glineos
If you've used the complaints webform as suggested above, the team will have received this and be in touch as quickly as they can. If you'd like an update though, please call us, and the team can double check this for you.
Linzi
03-02-2026 06:18 PM
Just **bleep** off with your copy and paste replies (as a company).
Yeah lets waste more time talking pointlessly to someone on the phone. Everyone I speak to either on here or on the phone just give copy and paste replies/answers. None of which is positive. EE are a **bleep**ing joke.