I have experienced an odd issue where my old BT router that I returned, replaced my new EE hub on the app. The EE smart hub had been set up and parental controls set up and working fine up until a couple of weeks ago. The EE hub is showing now but I have no parental controls and can't access the ones I set up or see my full list of connected devices. Everytime I try to set up again, it takes me through the whole router set up and that I'm already connected and need to change my WiFi settings. I can't see anything to change in my settings. I have rebooted etc and nothing seems to work. Using Samsung Android device for accessing app. Any advice would be appreciated.
[Mod edit - moved to own thread and changed title]
