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Ibi789
Visitor

‎02-08-2022 01:48 AM

It’s saying i can upgrade but when i go to chose a plan it’s saying there is none available.Is it because i’m using an old handset as my contract phone the screen cracked.It’s showing the old phone when i log in?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-08-2022 07:13 AM

@Ibi789    Your handset has nothing to do with your upgrade. You’ll be best call customer services to see what they can offer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.