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New app is **bleep** go back to the old one

Steveyfly
Investigator
Investigator

‎06-09-2022 11:18 PM

 
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7 REPLIES 7
gavin29
Established Contributor
Established Contributor

‎06-09-2022 11:25 PM

What is wrong with it 

0 Helpful
Steveyfly
Investigator
Investigator
In response to gavin29

‎07-09-2022 12:51 PM

The old one was much easier to use and simple for moving data and checking accounts the new one takes ages to flip from screen to screen and you would think it was analogue like an old radio station tuning in rather than fast digital experience to what you already had EE DEFO GOING BACK OVER FOR THIS ONE . I hope this answers your question SIR

Sent from my iPhone
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Leanne_T
EE Community Support Team
In response to Steveyfly

‎07-09-2022 02:13 PM

Hi @Steveyfly

Thanks for the feedback. 

Are you connected to WiFi when this happens? 

Leanne.

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Steveyfly
Investigator
Investigator
In response to Leanne_T

‎07-09-2022 04:19 PM

On both Leanne

Sent from my iPhone
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Christopher_G
EE Community Support Team
In response to Steveyfly

‎07-09-2022 06:51 PM

Hi @Stevefly.

Could you try deleting and redownloading the app please? There was an update yesterday, hopefully you see an improvement.

Chris

Steveyfly
Investigator
Investigator
In response to Christopher_G

‎07-09-2022 08:31 PM

Cheers Chris looking a bit better now it’s been bad for quite a few weeks I’ve deleted re installed looks like it’s a bit smoother cheers

Sent from my iPhone
Christopher_G
EE Community Support Team
In response to Steveyfly

‎08-09-2022 08:52 AM

Good stuff, @Stevefly. Thanks for letting me know. 🙂

Chris

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