09-01-2024 11:08 PM
Solved! See the answer below or view the solution in context.
09-01-2024 11:22 PM - edited 09-01-2024 11:23 PM
Hello @Puma2020
You can get a New SIM at an EE store. However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.
Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address.
If that's not an Option you will need to call CS on 150
09-01-2024 11:22 PM - edited 09-01-2024 11:23 PM
Hello @Puma2020
You can get a New SIM at an EE store. However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.
Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address.
If that's not an Option you will need to call CS on 150