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Need a replacement SIM card

Puma2020
Visitor
 
1 SOLUTION

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XboxGamer1987
Prodigious Contributor
Prodigious Contributor

Hello @Puma2020 

You can get a New SIM at an EE store.  However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address. 

If that's not an Option you will need to call CS on 150

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1 REPLY 1
XboxGamer1987
Prodigious Contributor
Prodigious Contributor

Hello @Puma2020 

You can get a New SIM at an EE store.  However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address. 

If that's not an Option you will need to call CS on 150