@Godwin65 it’s not down mine is working. Can you log into your online account ? if you cannot log into your online account also you need to call customer services and request an account reset. if you can log into your online account, try deleting the app and reinstalling it and try clearing your device cache
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
