The EE Community

Broadband outage in PO6

Our broadband has been out all day in PO6 Paulsgrove.what’s going on?

No data available at beginning of month

Hello there,I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Ca...

what happened?

Phone

The phone number ending is 685 won't work for me while I'm abroad 

Internet timers

I can’t set or change any WiFi timers for my devices registered in the app? I need to change them and are unable to access any of it??

Hey my brodband didn't work

Hei my brodbamd don't works m address it is  cv24fx

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

HR Contact for reference

Hi there, I was a previous employee for EE as a service guide. Can someone please provide with an email contact for HR for a reference?Many thanks,Kim

Ji